Delivery & Return

We have a 30-day return policy, which means you have 30 days to request a return after receiving your item.

To be eligible for a return, your item must be in the same condition as when you received it, unused and with tags, and in the original packaging. You also need the receipt or proof of purchase.

To initiate a return, you can contact us at info@warmankitchenstore.com . Please note that returns must be sent to the following address: Gröna Gatan 3A, 756 43 Uppsala, Sweden.

If your return is accepted, we will send you a return shipping slip as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for questions about returns at info@warmankitchenstore.com .

Damages and problems Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the problem and correct it.

Exceptions / non-returnable items Certain types of items cannot be returned, such as perishable items (eg food, flowers or plants), special orders or personal items, and personal care products (eg beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases. Please contact us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and when the return is accepted, make a separate purchase for the new item.

European Union 14 day right of withdrawal Notwithstanding the above, if the goods are sent to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition as when you received it, unused and with tags, and in the original packaging. You also need the receipt or proof of purchase.

Refunds We will notify you when we have received and inspected your return and let you know if the refund was approved or not. If approved, you will automatically receive the refund on your original payment method within 10 business days. Remember that it may take some time for your bank or credit card company to process and post the refund as well. If more than 15 business days have passed since we approved your return, please contact us at info@warmankitchenstore.com .

Updated: 2024-06-29